Product Training Executive

JOB RESPONSIBILITIES:

Conduct and manage product knowledge training:

• Deliver training on product knowledge for all new employees and assess their understanding post-training.
• Update and provide training on new product knowledge for Sales, Marketing teams, PGs in activation campaigns, business partner staffs, and employees in overseas markets.
• Facilitate interactive training formats such as role-play sessions to boost confidence and practical application among the Sales team.

Design and update training materials:

• Develop engaging lesson plans tailored to the training audience and duration, with inspiring highlights to motivate learners.
• Create and update training manuals, product knowledge content, consultative selling skills materials, Q&A sets, and post-training assessments.
• Ensure the training content is accurate, easy to understand, and adapted to diverse learners.

Provide product-related support across departments:

• Collaborate with Sales, Marketing, and Market Development departments to create effective reference tools: product highlights, key benefits, FAQs for customer inquiries.
• Support the management in analyzing and compiling comparison tables between authentic and counterfeit products upon BOD request.

Other responsibilities:

• Request and manage product samples for training and display purposes in offices; monitor expiry dates of these samples.
• Perform additional tasks as assigned by the HR & Administration Director.

JOB REQUIREMENTS

Qualifications & Experience:

• Bachelor’s degree in Pharmacy, Chemistry, Biotechnology
• Strong understanding of scientific content with the ability to simplify and deliver effectively.
• At least 2–3 years of experience as a trainer in multinational companies, preferably in the FMCG, cosmetics, or pharmaceutical industries.

Skills:

• Excellent communication and presentation skills with an inspiring delivery style.
• Ability to connect with and adapt to various learner types.
• Creative and flexible in training program design and problem-solving.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Good at English and Vietnamese communication

BENEFITS:

• Probation: 2 months of probation with full salary
• Working time: 08:00 - 17:00, Monday to Friday
• Partnership: Friendly & supportive
• Annual leave:

- 15 working days: from full 1 year to less than 3 years;
- 16 working days: from full 3 years to less than 7 years;
- 22 working days: from full 7 years or more to less than 37 years.

• Benefits:

- Personal Health Insurance for Staffs over 2 years contribution
- Company trip, Team building activities
- Holiday events

• Other allowance: Parking fee

• Qualification: Bachelor
• Age: Unlimited
• Job type: Permanent