Pre - Sale Specialist ( Relocation to Malaysia)

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Du lịch nước ngoài, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm

What is your mission?

• To be the first point of contact to business owners, introducing them to exciting opportunities for increasing their business visibility through online marketing

• Manage business inquiries by via phone, e-mail and/or live chat

• Provide outstanding service and support to client's advertisers, publishers and users

• Provide strategic advice and help solve issues by working closely in a consultative role with your client portfolio

• Implement creative ways to improve client relationships and promote other products.

• Provides feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience

• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.