POPs BP

The day-to-day activities:

Deliver effective People Operations services
Actively provide advance level support and internal consulting to managers and leads
Build relationships with managers and leads at all levels and ensure responsive People services are provided
Deliver efficient and effective on-boarding experience for new hires
Manage the payroll and benefits administration to ensure accurate payroll and timely payment
Manage salary review and bonus review and payout cycles
Policies, Procedures and Legislation
Maintain the employee handbook through regular reviews and update where necessary, especially where there are legislation changes
Update and prepare Regional People Operations and country management team on key people related legislation changes
Regular review to simplify processes and communicate changes in a timely and transparent manner to stakeholders
Performance Management
Manage and collaborate with Business Partner
Performance Management cycles
Drive and provide guidance, advice and training to managers on managing performance issues at all levels
Talent Management and Retention
Deploy on-boarding & assimilation programs and obtain necessary work visas for diverse workforce
Develop and deploy employee engagement and culture building initiatives, and implement retention strategies
Learning needs analyzing and preparing training plan
Employee Relations
Manage disputes and grievances effectively
Management of exits, including conducting of exit interviews to reduce regret attrition

The must haves:
Care Deeply to find creative solutions to shape and elevate the employee experience
7+ years in a HR position
Demonstrated competence in HR operational excellence, coaching, compensation, and employee relation
Solid knowledge of employment law in China
Deep professional and functional experience in at least one area in Compensation & Benefits, Employee Relation & HR Compliance and/or Learning & Development
Track record coaching leaders and advising action in sensitive or ambiguous situations, including employee relations, performance management, or learning development.
Strong interpersonal skills and ability to communicate and team effectively at all levels
Results oriented and ‘hands on’
Highly organized, able to work independently
Able to thrive in a VUCA (Volatile, Uncertain, Complex and Ambiguous) environment
Self motivated, self confident, stress resistant
Technologically savvy
Good English communication skills
Bachelor’s degree in HR, Business Administration, Organizational Psychology, or related area preferred
Bonus Points
A natural passion to make a meaningful impact on the lives of people around you
A love of technical things and working knowledge of the fast paced start-up world

Get to know our Team:

-The People Operations (Pops) team strives to revolutionize human resources the same way that Grab has revolutionized transportation. We serve to find, grow and keep the remarkable assemblage of talent who are our Grabbers.




Get to know the Role:

-You'll be a champion of Grab's culture and values, partnering with our business leaders to help them build their organizations and make sure intellectual rigour is applied on all people decisions.

-Whether coaching our leaders on how to lead their teams, navigating and resolving employee relations issues or managing programs that help develop our Grabbers, you are exceptionally focused on putting them first, and being as clear and transparent as possible to help Grabbers understand how people decisions get made.