The People Operations (Pops) team strives to revolutionize human resources the same way that Grab has revolutionized transportation. We serve to find, grow and keep the remarkable assemblage of talent who are our Grabbers.
Get to know the Role:
- Ensure an accurate and timely payroll, including base pay, stock compensation, payroll taxes, 401(k), statutory and supplemental benefits, etc
- Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
- Partner with our people solutions team to drive process improvement projects in Workday in-order to streamline and automate manual workflows.
- Partner closely with our internal partners to provide our employees with a first-class onboarding and payroll experience.
- Policies & Procedures - Maintains management guidelines by preparing, updating, and recommending people operation policies and procedures.
Basic responsibilities:
Payroll -
- Support US payroll, completing full cycle payroll processing (import/export data files, new hires, terminations, status changes, tax changes, deductions, direct deposits).
- Payroll processing is completed on a semi-monthly basis through Zenefits and includes special periodic runs (stock, annual bonus run, tax recalculations, etc.).
- Ensures high level of accuracy of all data processing while providing outstanding customer service to local and remote employees.
- Complete ad hoc payroll reports and special projects as assigned, and assist with internal and external audits when necessary.
- Manage payroll-related projects including year-end preparation, maintain payroll documentation, resolve payroll tax issues and support annual audits.
Benefits Administration -
- Assist employees with enrollment (via Zenefits), help employees understand benefits, help to resolve problems, etc.
- Assist with annual open enrollment process, obtaining and evaluating benefit contract bids, assessing benefit needs and trends.
- Direct the processing of benefit claims and roll out new benefits as applicable.
Annual Leave -
- Administer leave programs – including FMLA/CFRA/PDL
Retirement -
- Administer 401K plan including testing and compliance
Travel & Expense Management -
- Administer and maintain travel and expense reporting software, Concur.
- Become the primary resource for Grabber FAQ’s, Onboarding and trainings.
Regulatory & Compliance –
- Maintain compliance with federal, state and local employment and benefits laws and regulations.
- Maintain compliance reporting – ACA, EEO, Workers Comp and others as needed
- Coordinate with legal counsel on immigration and visa applications
Qualifications:
- Bachelor’s degree and/or equivalent experience.
- A minimum of 3 years payroll administration experience, including multi-state.
- Well-rounded HR experience in multiple areas including payroll, benefits, leaves of absences, onboarding, etc.
- Broad understanding of HR best practices as well as local, state (i.e., WA, CA, etc.) and Federal employment laws.
- Sound judgement and problem-solving skills.
- Customer-focused attitude with high level of professionalism.
- Excellent communication skills.
Pluses:
- PHR/SHRM-CP certification is a plus.
- Experience with Zenefits is a plus.
- Experience with ADP, Workday is preferred.
- Experience with Concur expense reporting software is preferred.
