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Owner Service Assistant

  • Work location: Ho Chi Minh

    Industry: Customer Service

  • Level: Experienced (Non - Manager)

    Deadline to apply: 31-10-2019

  • Salary: 400 - 500 USD

Job requirement

- Well present and consult Clients about the Company's updated news or necessary information for Clients' better awareness about ALMA services and vacation options- Implement the best service programs to ensure that Clients have the highest level of satisfaction in their vacation/ holidays- Positively coordinate with Sales Department to achieve the best sales performance by maintaining best service to existing client base.- Functionally and timely provide travel administration services (accommodation/ transportation recommendations and bookings) to Clients- Actively investigate and co-ordinately solve Clients' complaints or problems- Keep accurate records of discussions or correspondences with Clients.

Job requirement

- Bachelor Degree, aged from 23 - 28- Fluent in English (written and spoken) - At least 1 year experience in customer services or familiar with working with Clients - At least 1 year experience in Tourism or Hotel industry is required (familiar with booking, arranging, operating accommodation service to clients)- Customer oriented - Great communication skill - Great problem solving skill - Warmly & patient characteristics and attitude - Can work under high pressure - Can travel sometimes for business purposes.

Benefits

Máy tính xách tay, Bảo hiểm theo quy định, Du Lịch, Phụ cấp, Đồng phục, Thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Chế độ nghỉ phép