Part of the Central Operations Team for GrabFood Indonesia which supports overall Operational activities for the rapidly growing GrabFood business, across all cities in Indonesia
Team works closely with GrabFood leadership team, to design, build, implement and improve operational processes that support and strengthen the business
Get to know the Role:
Responsible for planning, leading and executing ways to use data, to measure and analyse business and operations performance for GrabFood Indonesia
Partner with management and operational teams to deep dive on core issues and use our data to find answers.
Provide analytical support on strategic business and operational projects, using big data to tackle the toughest challenges for the business
Lead business automation projects to streamline manual processes and automate reporting
The day-to-day activities: Functional
Lead operational reporting activities, monitoring key metrics and alerting operational managers on potential issues
Analyse operational efficiency and build business models to guide decision making
Designing, leading and executing automation projects to reduce manual work done by Operations and also automate reporting for operations leaders
People
Managing and leading small team providing analytics for GrabFood Indonesia central operations team
The must haves:
Bachelor (and/or) degree and fluent in Bahasa and English preferably in Analytics, Statistics, Economics or Engineering.
Experience in business, strategy and/or tech consulting would be an advantage. Strong foundation in data query/manipulation using SQL and data visualization using tools like Tableau.
Experience using Python, R or other tools for statistical analysis is a strong plus.
Experience using Big Data technologies (Presto, Spark, PySpark) is a strong plus.
Minimum of 3-5 years experience in Analytics, Business Intelligence or Data Science role, preferably in an Internet or 'Direct to Consumer' company with large, complex, high velocity data
Effective communicator to both technical and business audiences and passion about solving problems – possesses a relentless need for investigation and data exploration.
Ability to work independently and deal effectively with complex, changing and ambiguous environment.
