Office Administrator (Customer Service, Admin & HR Support)

Customer Service

• Proactively track and update parcel status, answering customer inquiries via email and messaging apps.

• Operate systems (CMS/WMS) to check tracking info and assist in resolving warehouse check-in errors.

Administrative & HR Support

• Manage daily office operations, including supplies, facilities, and meetings.

• Handle documents, contracts, and filing.

• Support the full recruitment cycle: from posting jobs to screening CVs and scheduling interviews.

• Assist with employee onboarding/offboarding and maintain personnel records.

• Bachelor's degree or equivalent is required, along with a minimum of 1-2 years of relevant experience in customer service, office administration, or a generalist support role.
• Prior experience in logistics, e-commerce, or a fast-paced operational environment is a strong plus.
• Candidates must be fluent in spoken English and possess native or business proficiency in Vietnamese.
• Willing and able to work effectively in a dynamic, multi-task setting.

• Age: Unlimited
• Job type: Permanent