Role Purpose:
Ensure that all cashew processing activities comply with food safety and quality standards and support the maintenance and improvement of certifications such as BRC, SMETA, HACCP and customer-specific requirements.
Key Responsibilities
A. Quality Systems & Certifications
- Assist in implementing and maintaining BRC, SMETA, HACCP and other relevant standards (e.g. GMP, GHP).
- Prepare and update procedures, SOPs, forms, and records as per certification requirements.
- Support internal and external audits (certification audits, customer audits, social audits).
- Follow up on non-conformities, corrective and preventive actions (CAPA) and ensure closure on time.
B. Factory QA & Food Safety
- Monitor critical control points (CCPs) and prerequisite programs (hygiene, pest control, allergen control, etc.).
- Conduct line checks in sorting, packing etc. to ensure product meets quality standards.
- Report any quality or food safety issues immediately to QA Manager / Production Supervisor.
C. Documentation & Reporting
- Maintain accurate and complete QA documentation: checklists, monitoring records, calibration records, traceability records, training records, etc.
- Prepare daily/weekly QA reports on defects, complaints, rejections and share with Factory Manager.
- Support traceability exercises and product recall/mock recall when required.
D. Training & Continuous Improvement
- Support training of workers on hygiene, food safety, product handling, and quality standards.
- Participate in root cause analysis and continuous improvement projects to reduce defects and complaints.
- Propose ideas to improve product quality, yield, and compliance with standards.
