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Nhân Viên CSKH VIP Thông Thạo Tiếng Trung/Nhật/Hàn

CTY TNHH MTV KHÁCH SẠN QUỐC TẾ BÌNH MINH
Updated: 04/07/2025

Employment Information

  • Work location: Ho Chi Minh

    Salary:

  • Industry: Customer Service

    Deadline to apply:

  • Level: Experienced (Non - Manager)

Benefits

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Job requirement

Job Summary

The VIP Marketing Host is responsible for delivering exceptional service to VIP customers, ensuring they feel valued and well-supported throughout their visit. This role is ideal for those with strong communication skills and a passion for customer service. Fluency in one of the following languages - Chinese, Korean, or Japanese - is required. No prior experience is required - comprehensive training will be provided. The position offers a dynamic, guest-facing environment and the opportunity to grow within a premium service team.

Experience in the e-gaming industry is not required - we welcome individuals who demonstrate a professional service mindset and a strong commitment to delivering exceptional customer service. Comprehensive training will be provided to help you thrive and grow within our company’s standards of excellence. If you enjoy connecting with people and working in a dynamic team environment, this could be the perfect opportunity for you!

Key Responsibilities

- Deliver warm and professional greetings and farewells to VIP guests, using their names and membership numbers.

- Communicate politely and professionally with all guests.

- Follow up with VIP customers after their departure.

- Handle bookings for transportation, accommodation, and personalized services accurately.

- Provide F&B and other services based on VIP guests’ preferences.

- Monitor and record VIP guests’ rewards and transactions with precision.

- Ensure a clear and detailed handover to the next shift, including unresolved issues, customer preferences, and important updates.

- Report all customer issues and complaints promptly to supervisors.

- Submit daily reports on VIP activities, preferences, and special cases.

Company Overview

CTY TNHH MTV KHÁCH SẠN QUỐC TẾ BÌNH MINH

Number of employees: 100-499

Chúng tôi là tập đoàn đầu tư cao cấp hàng đầu tại Việt Nam về lĩnh vực vui chơi giải trí có thưởng dành cho người nước ngoài. Với hơn 12 năm đi vào hoạt động,... View more

Nhân Viên CSKH VIP Thông Thạo Tiếng Trung/Nhật/Hàn

CTY TNHH MTV KHÁCH SẠN QUỐC TẾ BÌNH MINH