Merchant Risk Associate

Get to know our Team:


Merchant Risk Associate sitting within GrabPay Risk Team


Get to know the Role:

• Perform online and offline merchant vetting and ensure merchant companies comply with GrabPay compliance policies and applicable laws.


• Determine GrabPay risk exposure to merchants (default risk, operational risk, fraud,) and suggest appropriate collaterals.


• Analyse merchant activity and information such as financial statements to derive merchant risk profiles and GrabPay exposure to the merchants.

• Review and verify KYB (Know-Your-Business) information such as company registration documents, financial statements, key persons information.


• Act as a subject matter expert on merchant risk and work together with key merchant stakeholders such as account managers and product teams. 


• Establish GrabPay merchant monitoring framework, regularly monitor merchant key indicators, financial situation, and effect required changes in KYB accordingly.

The must haves:

• Problem-solving, positive and constructive attitude is a must.

• Comfort in dealing with ambiguity and operating in a fast-growing environment.

• Excellent verbal and written communication in English and Bahasa.

• Recognised experience in online payments.

• Outstanding customer focus

• Advanced knowledge and hands-on experience of KYC/CDD regulations for online payments / e-wallets / Stored Value Facilities in Singapore and ideally other SEA countries.

• Ability to interpret financial statements in detail.

• Knowledge of e-payments, credit card and banking processes preferred.

• Knowledge of central bank compliance rules and credit card scheme rules is a plus.