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Nơi làm việc: Hồ Chí Minh
Mức lương:
Ngành nghề: Tiếp thị trực tuyến , Bán lẻ / Bán sỉ , Tiếp thị / Marketing
Hạn chót nộp hồ sơ:
Cấp bậc: Trưởng nhóm / Giám sát
Kinh nghiệm:
Approach and secure new merchants to join Got It
Building and maintaining relationships with merchants and key personnel within.
Conduct business reviews to ensure clients are satisfied with their sales and services.
Communicate to merchants via newsletters and phone conversations
Attend meetings with clients to build relationships with existing accounts.
Work closely with internal teams (Sales, Accounting, CS, PD team)
Escalate and resolve areas of concern as raised by merchants and clients.
Carrying out merchant satisfaction surveys and reviews.
Monitoring company performance against service level agreements and flagging potential issues.
Ensuring account managers are aware of changes within merchants.
Passing leads to the merchant team and following up on progress.
Liaising with internal departments to ensure merchant and client needs are fulfilled effectively
Provide ideas and execute the marketing campaign between Got It and the merchant
Conduct promotion reviews to ensure clients are satisfied with the campaigns.
Attend meetings with clients to build relationships with existing accounts.
Work closely with internal teams (Sales, Accounting, CS, PD team)
Knowledge:
Strong interpersonal skills and an ability to build rapport with customers.
Previous merchant relationship experience/ marketing field or brand management is desired as is an organized approach to work.
Hardworking with a strong work ethic.
Previous experience working as a client relationship manager or a track record of managing client relationships.
Strong written and verbal communication skills;
English language skills
Personality:
Strategic; Visionary; Creative; Always
Learning attitude
Persistent; Passionate; Proactive; Innovative; Progressive; Hard working
Attention to Details; Quality Control.
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GOT IT
https://www.gotit.vn/ Tổng số nhân viên: 50
