Work location:
Salary:
Industry: Sales / Business Development
The role involves breaking down issues and making data-driven decisions that will drive the business forward. This highly-collaborative role offers breadth as it cuts across teams and will involve data analysis and application, as well as process building and implementation. You will play a critical part in ensuring that merchants are optimized on the platform as the business moves towards profitability.
The day-to-day activities:
Provide analytical support for merchant operations including content, revenue and collection, sales, and account management (optimizing metrics, structuring issues and identifying solutions, building efficient processes, advising on implementation, leading actual execution)
Decide on and be responsible for relevant OKRs, which may be shared across teams (# of Acquisitions, Quality of Acquisitions, Partner Orders, Partner Order Value, Blended Partner Commission)
Build dashboards and track performance at overall and city-level vs. target and vs. prior months
RCA (Root Cause Analyses) to derive reasons for drop in certain metrics & arrive at actions and fixes. Work with city teams to drive these items to action
Help out with merchant-side product and feature rollouts
Drive high impact business projects such as smart acquisition to improve merchant quality and bundling to drive up average order value
Build a framework to analyse the ROI from merchant promotions and work with the marketing team to understand the ROI of different campaigns during merchant promotions
Help merchant team across other analyses and requests to support business growth
Help on any special projects or key focus areas
The must haves:
Grab Vietnam