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Salary:
Get to know the Role:
Ability to exercise critical and strategic thinking to solve difficult problems and optimize against various tradeoff
Create programs and projects that help increase optimize overall operations efficiency.
Breadth of competency across various fields like data analytics, communications, and project management to conceptualize and achieve high-impact initiatives, whether short- or long-term
Comfort and skill in presenting complex subjects clearly and coherently to both colleagues and customers
Familiarity with data tools/programs such as MySQL, Excel, and Tableau Software. Experience with R or Python is a plus
Build execution and reporting processes to ensure that the team reaches revenue & collection goals supporting the overall drive for profitability.
Engage with Grab Partner Merchants and Grab BD & Sales teams to maximize the Grab business’ revenues.
Continuous review and assessment of existing policies and processes against historical and current data as well as goals & projections.
May also be tasked to work closely with the country Finance team to ensure reporting and invoicing for partners is accurate and produced on-time.
The day-to-day activities:
Run reports and perform analytics on different metrics
Data analytics on operational processes and behavioral metrics to identify key areas for improvements that will create the most value in terms of increasing collection metrics and increased adherence to set policies
Analyze data and generate insights on Merchant behavior and history to be presented in a meaningful and business digestible manner.
Plan, execute, and monitor projects driven by insights from data to move these relevant metrics and improve overall platform reliability.
Ensure revenue/commission collection procedures are performed in accordance with law & company policy, and as aligned with the local finance teams.
Build processes and timelines that ensure accurate and timely production of necessary reports for invoicing.
Build programs that encourage timely payment schedules with partner merchants.
Act as 1st level of escalation during Business to Business A/R collection for any contested invoices by partner merchants.
Ensure team’s adherence to and execution of set timelines and penalties.
Conduct assurance for good monitoring of Account Receivables of GF, including to decide on uncollectible (Bad Debt) – with approval from GF department head
The must haves:
1-2 years of experience in related field
Good business acumen and burning curiosity about data
Quick learning agility and strong sense of ownership
Able to work in a fast-paced environment with tight deadlines
Ability to create business cases and models on special projects geared for business growth
Adept at financial forecasting, budgeting, and pricing cause-and-effect simulation
Preferably one year of experience in quality control or incident management role
Preferably one year of experience in project management. This is a hands-on role – need to be willing to roll up sleeves
Team player and effective communicator
The ability to prioritise and multitask, particularly when working with tight deadlines
Grab Vietnam
