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Manager, Growth and Strategy Operations

Grab Vietnam
Updated: 13/02/2019

Employment Information

Job requirement

Get to know our Team:

The Regional Growth team is filled with idealistic realists who are looking to build features to drive Grab’s next wave of exponential growth! These include exciting projects that are pushing the edge of disruptive technologies and services. This is your opportunity to manage product lifecycle from conception to rollout across various cities in Indonesia.


Get to know the Role:

  • Support regional growth team in Singapore with execution of growth experiments for Indonesia (e.g. quick survey, focus group post-test, craft customer communications, adding more groups for testing)
  • Understand competitive landscape in Indonesia to drive new growth hacking strategies
  • Drive ideation of growth hack products through collection of feedback from customers, partners and stakeholders
  • Conceptualize creative marketing and messaging strategies
  • Liaise with country operation and marketing teams to secure resources for growth hacks experimentation
  • Execute rapid experimentation of products for data analysis
  • Serve as central point of contact for all growth experiments in Indonesia (from operations/logistics to basic analysis)



The day-to-day activities:

  • Project management (e.g. co-ordination with stakeholders, recruiting and managing temps)
  • Problem solving
  • Coordinate rolling out of product experimentation for pax and dax
  • Maintaining feedback channel from key country stakeholders to reflect trends and market intelligence to regional growth team
  • Liaising with CE to ensure that product features are communicated to Pax coherently
  • Tracking of budget
  • Tracking of business performance
  • Need to be able to work with diverse business stakeholders



The must haves:

  • Bachelor’s degree from a recognised university
  • 5-6 years’ experience in a business environment, preferably in a strategic or business ops role
  • Able to work in a fast paced environment with tight deadlines
  • Economics or statistics background would be a plus
  • Basic SQL
  • Strong writing and communication skills
  • Ability to use tools such as LeanPlum & MailChimp
  • Good project management skills
  • This is a “hands-on” role – need to be willing to roll up sleeves
  • Willingness to learn & ability to adapt is a big plus
  • Persuasiveness to get local resources eg temp sales to for e.g. call survey, education, dax/pax communication
  • Team player
  • Effective communicator – verbal and written

Company Overview

Grab Vietnam

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Manager, Growth and Strategy Operations

Grab Vietnam