The position will be reporting to Senior Manager, Operations Support and shall be responsible for the oversight of the overall performance, controls and compliance of the Reconciliation Team.
Key accountabilities includes monitoring processes & measuring key performance indicators, building a strong working relationship with stakeholders and ensure service delivery in accordance to SLAs/KPIs.
Provides clear direction and leadership to the team in line with Finance Ops Support & Services strategy.
Responsibilities
Design, manage and optimize the organization and execution of the end-to-end reconciliation processes, in line with business strategies.
Drive team strategies on the achievement of quality, accuracy and timely delivery of services in accordance to defined SLAs/KPIs
Accountable for day-to-day operations of the Reconciliation team inclusive of process optimization, accuracy of reports and compliance to local/regional procedures and legislation, if any
Ensure periodical performance reporting according to defined formats, policies and procedures and local requirements
Lead, coach, motivate, develop and appraise the Reconciliation Team. Key personnel to ensure all HR initiatives are met (hiring, performance appraisal, development and communication)
Ad hoc assignment
Payment Vertical Business Unit, Country Finance, Finance Operations Support
Team efficiencies
Communicate with multiple internal and external stakeholders i.e. Senior Management, Gateway provider, local finance
Qualifications
Bachelor’s Degree in Finance/Accounting and/or
Professional Qualification (ACCA/CIMA/CPA).
Knowledgeable on reconciliation processes and financial impact
Strong leadership qualities with a minimum of 4-5 years of management role
Strong Reconciliation process knowledge with in-depth understanding of legal/regulatory requirements
Strong interpersonal and communication skills
Ability to multi-task, attention to details and work under pressure
