Get to know the Role:
-Ensure monthly management account and year end financial statements are prepared timely and accurately
-Provide support to country’s business activity by providing financial support and reporting
The day-to-day activities:
Functional
(Process /Technical
/Operational)
- Planning, evaluating, implementing and continuously improving all aspects of credit and collection function and processes.
- Maintain efficient records of collection activities & resolve outstanding debts promptly
- If service were too being stopped for non-payment, this position would be responsible for approving the sending of a final demand letter.
- Addressing ongoing customer complaints concerning billing or service rendered and works on complaints of service failure with designated department
- Oversea and assists with the short-paid invoices
- Follow up and negotiate with debtors for acceptable repayment plans and composite payments.
- Maintain the safety of staff when staff out for field collection.
Customer
- Works closely with the Billing Department to implement processes and policies that contribute to accurate invoicing.
- Working closely with vertical head to respond to collections concerns with existing and potential clients.
- Addressing ongoing customer complaints concerning billing or service rendered and works on complaints of service failure with designated department
- Interaction with Regional Finance on monthly queries arises
Financial
- Identify and analyses potential bad debts and prepare justification for write off.
People
- Excellent team player
- Excellent communication skills
- Excellent management experience
- Good leadership skills
The must haves:
Graduate with degree qualified with 10 to 15 years’ of relevant experience, including strong exposure to credit, collections, risk and portfolio management.
- Strong inter-personal skill and able to work with team members from all levels
- Good leadership quality and ability to propose for solution for issues identified
- Ability to meet tight deadline with minimum supervision
- Able to work in a fast-driven and dynamic work environment
- Resourceful, proactive and self-driven, initiative
- Fluent in spoken and written English
- Relevant experience in special projects concerning Collections.
Proficiency with Microsoft Office for Windows (Words, PowerPoint and Excel) is required
