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Lobby Ambassador - Multilingual

The Grand Ho Tram Strip
Updated: 01/07/2025

Employment Information

  • Work location: Ba Ria-VT

    Salary:

  • Industry: Restaurant / Hotel

    Deadline to apply:

  • Level: Experienced (Non - Manager)

Benefits

Insurance, Employee Shuttle Service, Uniform, Health checkup, Training & Development, Salary review, Annual Leave

Job requirement

  • Support operational staff in daily communication with Chinese/Korean/Japanese guests
  • Translate documents related to Chinese/Korean/Japanese when required.
  • Greet guests and manage the queues at the Front Desk upon arrival or departure
  • Give directions or escort guests to function rooms or guest rooms
  • Respond to a wide variety of guest requests by accurately assessing the guest's needs and requests and then adding personal recommendations and touches to achieve maximum guest satisfaction. 
  • Be informed on hotel events, promotions, facilities, and services and promote these to the guests acting as an ambassador to The Grand Ho Tram.
  •  Establish relationships with leaders at local activities, restaurants, events, and tourist attractions and provide updated and current information and directions regarding these to guests.
  • Acts as an ambassador for the hotel with professional and discreet demeanor and creativity, which predicts guest’s expectations and ensures their return business.
  • Perform all other job-related duties as requested.

Company Overview

The Grand Ho Tram Strip

https://thegrandhotramcareers.com

Located only 2.5 hour drive from Ho Chi Minh City, The Grand Ho Tram Strip’s first luxury integrated resort is drenched in tropical sunshine and bordered by... View more

Lobby Ambassador - Multilingual

The Grand Ho Tram Strip