The incumbent of this position is responsible and accountable for all production functions of the Central Laundry, processing in the region of 20mt/day, and also for the leadership, strategic planning, resource planning and direction setting in respect of productivity and factory operations including but not limited to the collection, receiving, sorting, mending/repairing, washing, drying, folding, packing, order make-up, loading, distributing and delivering of all products processed in the production and related processes.
KEY PERFORMANCE INDICATORS:
Profitability
Productivity
Distribution
Finance and cost
Legislative / Standard compliance
People
Administration
PRIMARY RESPONSIBILITIES
Profitability
- Effectively and efficiently manage and control financial resources and the engagement of these financial resources to ensure optimal financial resource utilization
- Effectively and efficiently manage and control the use of people, raw material and equipment to ensure optimal productivity and return on investment
- Effective and efficiently measure and manage the productivity and the operating costs of all areas under his / her control to maximize profit margins
- Analyze, optimize and improve overall performance of the equipment, staff and the production processes to ensure that assets are deployed and utilized optimally
- Effectively manage purchasing functions to ensure optimal stock levels, competitive mark up and maximization of capital employed
- Effectively determine and communicate pricing of products / units / cost of sales to ensure competitive pricing structures.
Productivity
- Ensure that production targets per area / machine is set, measured and monitored hourly / daily and corrective action is taken upon deviations from set performance requirements
- Ensure that deviations from set production targets are investigated and the root cause for the deviation is addressed
- Ensure that production and related efficiencies are measured and monitored hourly / daily and corrective action is taken upon deviations from set performance requirements
- Ensure that production schedules are compiled, communicated and distributed in time and that production planning is done in such a way as to optimize equipment and people utilization
- Ensure that production schedules make provision for optimal allocation of processing different products throughout the production processes
- Ensure that deviations from production schedules and quality standard are identified and dealt with pro-actively
- Raw materials utilization measured and monitored hourly / daily and corrective action is taken upon deviations / inefficiencies (water, chemicals, coal efficiencies, steam, etc.)
- Ensure preventative maintenance and breakdown maintenance is done in such a way as to eliminate / reduce production time losses
- Ensure that all equipment and staff related efficiencies are optimized and that assets are utilized to maximize productivity.
Distribution
- Manage, monitor and control the quality, quantity, cost and efficiency of the movement and storage of products / units
- Ensure that all trucks are loaded to optimal efficiency and that all routes are planned in the most efficient and effective way
- Ensure that systems are implemented and maintained to ensure that loads and deliveries are secured and delivered timeously
- Ensure that systems are implemented and maintained to ensure the efficient and effective control of all inbound and outbound activities including the use of UHF RFID scanners and portals.
- Ensure that effective administration systems are implemented and maintained to track and record all distribution activities accurately.
Finance and cost
- Ensure that systems are implemented and maintained to effectively manage and control the financial resources and the allocation thereof
- Compile the budget/s for all areas of accountability / responsibility and monitor, control and take corrective actions from planned expenditure
- Continuously monitor and control both fixed / variable costs, including but not limited to, maintenance cost / transport cost / energy costs, etc.
- Manage and control salary expenditure and approve expenditure on a weekly / monthly basis
- Research / determine / calculate accurate pricing per unit ensuring that all factors are considered
- Continuously review financial targets and performance levels and implementing initiatives / action plans to ensure that required financial performance is achieved.
Legislative / Standard compliance
- Ensure that skills development and employment equity requirements are implemented / adhered to and maintained
- Ensure that systematic and accurate time and attendance systems and staff administration systems are implemented / maintained to facilitate the effective processing of payroll
- Ensure that effective and accurate financial control and administration systems are implemented / adhered to / maintained.
People
- Staff performance and conduct is monitored, and disciplinary steps are taken as and when required against employees who misconduct themselves or who are under performing
- Labor and shifts are planned, allocated and applied in such a manner as to minimize the necessity of casual labor, fixed term contract labor and overtime
- Regular communication with staff is done to discuss targets, deviations, performance, customer requirements, customer complaints, etc.
- All relevant training gaps for all personnel is identified and prioritized and included in the Work Place Skills plan and training and development budget.
Administration
- All relevant reports relating to the production activities and performance is obtained, analyzed and corrective action is taken where required.
- All relevant reports relating to the financial / finance activities and performance is obtained, analyzed and corrective action is taken where required
- All relevant reports relating to the distribution activities and performance is obtained, analyzed and corrective action is taken on deviations
- All relevant reports relating to the employees’ salaries / wages, absenteeism, discipline and performance is obtained, analyzed and corrective action is taken where required
- All relevant reports relating to customer satisfaction, queries and complaints is obtained, analyzed and corrective action is taken where required
- Prepare & compile monthly management reports.
