I. Position Summary
The Korean Speaking Business Development/Sales Manager is responsible for driving sales and maximizing occupancy/revenue, with a specific focus on the Korean expatriate and business community in Ho Chi Minh City, Vietnam. This role requires fluency in Korean, a deep understanding of Korean business culture, and proven sales expertise in the hospitality, serviced apartment, or high-end residential real estate sector. The manager will be responsible for both acquiring new corporate accounts and maintaining strong relationships with existing key clients, particularly those with Korean connection.
II. Key Responsibilities
A. Business Development & Sales Strategy (Korean Market Focus)
- Market Penetration: Develop and execute a comprehensive sales strategy specifically targeting Korean companies, embassies, trade organizations (e.g., KOTRA, KOCHAM), and individuals in need of serviced apartments (Oakwood Residence Saigon and Richlane Residences).
- Lead Generation: Proactively identify and qualify new sales leads through cold calls, site visits, networking events, and utilizing existing industry contacts within the Korean business community.
- Client Relationship Management: Establish, maintain, and strengthen long-term relationships with key decision-makers (HR Managers, Relocation Specialists, Procurement) at corporate clients, focusing on securing corporate housing and long-term lease agreements.
- Sales Presentations & Negotiations: Conduct professional sales presentations and site inspections (in Korean and English/Vietnamese as needed) and negotiate competitive corporate rates and contract terms to maximize revenue and occupancy.
- Target Achievement: Meet and exceed set monthly, quarterly, and annual sales targets for both properties.
B. Operational Support
- Contract Management: Prepare and manage sales contracts, ensuring accuracy and compliance with company policies and legal requirements.
- Reporting: Maintain accurate and up-to-date sales data and client information in the CRM system. Provide regular, detailed sales reports and forecasts for the Korean market segment.
- Guest Satisfaction: Work closely with the operations and front office teams to ensure the smooth onboarding of Korean guests and address any sales-related client feedback promptly and professionally.