Kitchen Operation Lead, GrabFood

Get to know our Team:

GrabFood is the fastest growing startup within Grab and is growing rapidly towards becoming the region’s #1 provider of food delivery services, conquering a trillion dollar market in the most exciting region in the world.

Get to know the Role:

• Launch, operate and expand the concept and spaces of Shared Kitchen

• Own the entire P&L of this exciting new line of business

• Promote and educate the market of future restaurant concepts and delivery kitchens

• Bring on-board the best restaurant partners

The day-to-day activities:

• Strategise, plan and project manage the construction, roll-out and expansion of the Shared Kitchen concept

• Prepare and track the projections, budget and P&L for future restaurant concepts and delivery kitchens

• Secure suitable locations for our delivery kitchens and negotiate leases with landlords

• Work with local teams to find and hire suitable architects, craftsmen and contractors across the cities

• Work with Merchant Operations team to train our partner restaurants and kitchen operators and help them achieve and maintain operational standards.

• Create lean operational flows to make the kitchens run as smoothly as possible and establish regular audits to maintain quality and standards

• Actively analyse and review current operating processes and organizational structures to reach targets with focus on HACCP, staffing, food, kitchen equipment, work processes

• Generate leads and sign on the best partners while also helping existing restaurant partners to expand their business with shared kitchens

• Develop new revenue streams through existing supply chain and infrastructure

The Must Haves:

• You have at least 5 years of professional experience in the F&B industry preferably in a franchise organization or restaurant ownership

• Min. 3 years of management experience leading a large team

• You have strong business qualifications, e.g. in the form of a degree

• You thrive in an environment that is entrepreneurial and extremely fast-moving

• You have experience in project management and able to balance multiple priorities

• You understand P&Ls and capable of owning them

• You are empathetic and have very good rhetorical skills

• Excellent interpersonal and communication skills in English.

• Additional languages will be a bonus