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Key Account Executive (8-Month Contract)

Rentokil Initial Vietnam
Updated: 09/04/2021

Employment Information

Benefits

  • Chế độ bảo hiểm
  • Chế độ thưởng
  • Đào tạo
  • Tăng lương

Job requirement

1.1. Develop business and keep retention clients

  • Transact and understand the need of customers and search for potential customer.
  • Understand features, advantages, disadvantages of the products & services as well as competitors’ one.
  • Contact with customer and record all customers’ information in the report of customer’s information.
  • Planning for week work, month for approval and comply with the approved plans.
  • Inspect the premises thoroughly for signs of pests, identify the pest and find out where they are entering the premises
  • Complete the Survey Report and the Price in accordance with the approved price list
  • Report your findings to the client / prospect, make your proposals for the treatment, describe the benefits of the written service / contract /quotation.
  • Ensure the client’s signature on the Service Agreement and finalize the details of work & instructions.
  • Coordinate with Operations Dept. to complete the service and meet the customers’ requirement.
  • Contact clients to ascertain the client’s satisfaction with the services
  • Keep close relationship for the retention of clients
  • Receive and handle complaints from customers regarding to product quality, delivery time...
  • Respond to termination notices & follow up the process of contract’s liquidation
  • Set up and conduct a regular client visitation & Quality audit cycle
  • Renegotiate Service agreements, by conducting quality audit / inpection or educating users of the services, and introduction of new services that may be suitable to the client.
  • Co-ordinate with FA Dept for debt collection, invoices delivery, payment negotiation in particular for clients within sales zone when required.

1.2. Market research & competition activities

  • Conduct thorough market segment research of your sales zone
  • Regularly recommend constructive ideas in marketing the services and penetrating the target segment
  • Monitor competition activities and strategies regularly
  • Other tasks as assigned.

Job requirement

  • College/University Graduated in any field
  • Has 1-2 years of working experience in similar position
  • Customer service orientation; good negotiation, persuasion and complaints solving skills
  • Good communication in English & Vietnamese
  • Have skills to work independently and team work in a multi tasks
  • Be proactive, friendly and hard-working person.

More Information

  • Qualification: College
  • Age: Unlimited
  • Job type: Permanent

Company Overview

Công ty TNHH Rentokil Initial (Việt Nam)

www.rentokil-initial.com Number of employees: 295

Rentokil Initial employs over 31,000 people worldwide and operates in over 60 countries. We are a service organisation and deliver quality services to delight... View more

Key Account Executive (8-Month Contract)

Rentokil Initial Vietnam