Job Description
GENERAL INFORMATION
§ Position: JAPANESE SPEAKING – (SENIOR) EXECUTIVE (FRONT) – INSURANCE
§ Job Code: JO-180321-149919
§ Headcount(s): 1
§ Level: Staff
§ Contract Term: Permanent
§ Expected Joining Date: ASAP
§ Work Location: Hoan Kiem District, Hanoi
§ Work Time:
- Monday-Friday (8:00~17:00)
§ Salary Range: Negotiable (competitive to the market)
JOB DUTIES
§ Report to Vietnamese Manager
§ Assigned to North Division
§ Job Responsibilities:
- Achieve Company’s turnover target
- Service all assigned Company’s clients
- Attend to enquiries from Company’s clients on new business, renewal and provide prompt and efficient service to all clients
- To develop new business
Business Development:
- Target new clients, proactively plan and take action on new business opportunity, to bring Company’s products to new clients and businesses
Client Service:
- To review renewal list for timely reminders to clients
- To offer quotation for clients
- To issue insurance policies
- To look for new clients, approaching clients, selling insurance and taking care of clients
- To conduct non-life insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure)
- To coordinate risk management seminars for existing clients
- To access the risk reasonably at clients’ site as basic for offering quotation, together with the help of technical division to execute risk survey at clients’ sites
Outstanding/ Unclear Premium:
- To update the status of outstanding premium and follow up the overdue premium to ensure collecting premium fully and timely
Business Administration:
- To report any unusual problems to direct management
With concerned departments:
- To cooperate with Claims Division:
+ to settle the claim smoothly for customers in compliance with the company’s procedure;
+ to follow up any pending claim cases;
+ to organize risk/ claim management seminars, risk survey at client’s site
- To coordinate with Underwriting Division:
+ to follow up with Business Processing Section for operation matters;
+ to work closely with Underwriting Section for quotation and coverage;
+ to cooperate with Loss Control Engineer to make risk survey at client’s site
- To coordinate with HR Division for HR issues and Finance & Planning Division for all related jobs or in closed coordination with other departments for special events organized by Company
- To coordinate with Headquarter in Japan (International Dept. and other Marketing Depts.) and other Group Companies for the new business, potential business and existing clients business
Others:
- To update the market trends directly influenced on Company’s business activities
- To report any unusual problems if any
- To execute other office work as required by the Company
Job RequirementS
§ Desirable Background & Experience:
- Qualification: University Graduation
- Language Skills: Japanese fluency (~N1) & English fluency
- Strong marketing sense
- Good communication, presentation & negotiation skills
- 2 years of experience in marketing activities of Non-life Insurance Sales is preferable but not a must
§ Desirable Character:
- Gender: Any
- Age: Any
- Personality: ethical, compliant, collaborative, customer focus, driving results, managing execution, problem solving
Please kindly be noted that only shortlisted candidate will be approached. For further information about the job, please kindly contact us via our telephone No. of 024-3218-1108