IT System Administrator

1. IT Helpdesk & End-User Support:

• Respond to and resolve user-reported technical issues related to computers, software, and peripheral devices.
• Install, configure, and upgrade hardware and software for employees.
• Perform repair and preventive maintenance on IT equipment.
• Use remote tools to diagnose and resolve user problems in a timely manner.

2. System and Network Administration:

• Administer and maintain LAN, WAN, and Wi-Fi networks, including switches, routers, and firewalls.
• Manage systems such as Domain Controller, Email, Website, Portal, and File Servers.
• Monitor and optimize system performance, availability, and security.
• Maintain security infrastructure and ensure IT compliance standards are met.

3. ERP System Support:

• Support the operation and administration of the company’s ERP system.
• Collaborate with internal departments and external vendors to ensure seamless ERP performance and successful project delivery.

4. Infrastructure Monitoring & Incident Response:

• Continuously monitor server and network infrastructure for performance, failures, and vulnerabilities.
• Troubleshoot and resolve technical issues to minimize system downtime.
• Replace or upgrade hardware components when repair is not possible.

5. Network & Internet Security:

• Implement security measures to safeguard data and prevent unauthorized access.
• Maintain and update firewalls, antivirus, and endpoint protection systems.
• Proactively prevent threats such as data leakage, malware, and system vulnerabilities.
• Respond to and resolve network-related security incidents.

6. User Training & Documentation:

• Provide user training and documentation for common IT systems and applications.
• Support employees in using internal tools and technologies efficiently.

• Bachelor’s or college degree in Information Technology, Computer Science, Network Engineering, or a related field.
• 2–3 years of experience in system/network administration or IT support roles.
• Solid understanding of Windows Server, Active Directory, networking principles, and cybersecurity fundamentals.
• Experience with ERP systems (implementation or administration) is a strong plus.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Relevant certifications are a plus.

• Qualification: College
• Age: 22 - 30
• job_jobs_detail_job_gender: Male
• Job type: Permanent
• Probation time: Thời gian thử việc: 2 tháng.
• Working time: Thứ 2 – Thứ 6: 09h00 – 18h00 (Nghỉ trưa: 12h30 – 13h30).
• Training opportunities:

  - Được đào tạo các kiến thức về sản phẩm kim cương.
  - Tham gia các lớp đào tạo, các buổi workshop phát triển kĩ năng mềm.

• Colleagues: Đồng nghiệp thân thiện, vui vẻ, hỗ trợ nhiệt tình trong công việc.
• Benefits:

  - Gói bảo hiểm PVI dành cho nhân viên chính thức.
  - Tham gia đầy đủ các chế độ BHXH, BHYT, BHTN.
  - Thưởng cuối năm lên đến 3 tháng lương dựa trên kết quả performance.
  - Tea-break hàng tuần, Sinh nhật, 8/3, Trung Thu, 20/10, Noel, YEP, Team building,...
  - Review lương: 1 năm/lần.

• Annual leave: 12 ngày nghỉ phép trong năm.