IT Support Officer | Be able to work after Tet holiday

PHP
Java
SQL

Hansen Technologies is a global CIS/BSS provider servicing the Utilities, Pay TV and Telecommunications industries.  We have 31 global offices and deliver billing solutions to customers in 80 counties.  As a growing company we are looking for highly motivated individuals who can grow with the company’s products and services while contributing to our wider goal of acting as a valued customer partner. 

Hansen is looking for a peak-performing IT team member with strong IT Infrastructure experience to drive and establish our presence in Vietnam. You will provide the IT services to ensure the continued productivity of the organization.

This role is located in Ho Chi Minh City, Vietnam. You will work within the Global IT Services Team to provide quality services to external managed service clients as well as internal business units. The role reports to the Head of Global IT Infrastructure and be part of the Global Wintel team.

The Job

• Monitor and maintain the local computer systems and networks.
• Install and configure desktop systems and applications.
• Diagnose hardware/software problems and provide analysis.
• Perform the creation or updates of users accounts and profiles.
• Coordinate with third parties or global IT resources whenever necessary to solve technical, or network issues.
• Maintenance entire IT Infrastructure for corporate purposes.