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IT Helpdesk

CÔNG TY TNHH THIỀN
Updated: 03/10/2025

Employment Information

  • Work location: Ha Noi

    Salary:

  • Industry: IT - Hardware / Network

    Deadline to apply:

  • Level: Team Leader / Supervisor

    Experience:

Benefits

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Nghỉ phép năm

Job requirement

Responsibilities:

· Manage daily IT operations: hardware, software, network troubleshooting.

· Provide technical support to employees, ensuring stable system performance.

· Maintain and update internal IT infrastructure, including servers, LAN/WAN, Wi-Fi, printers, and office devices.

· Manage user accounts, access rights, and system security.

· Coordinate with Group global IT, vendors and service providers for update soft ware, IT equipment and support other requests.

· Data backup & recovery: Regularly back up data, test recovery processes, and maintain Disaster Recovery Plan.

· Propose improvements to IT processes and tools.

· Provide IT training sessions to staff to improve digital literacy.

· Support and maintain ERP, WMS, TMS, CargoWise and other logistics-related systems.

· Ensure compliance with personal data protection laws and corporate policies.

· Develop and implement IT policies, management budget, and strategic plans aligned with company goals.

· Other jobs as required by line manager/BOD

Job requirement

·       Bachelor’s degree in Information Technology or related field.

·       Knowledge of Windows Server, networking, cybersecurity, data protection, and database management.

·       2+ years of IT leader experience (preferably candidate worked in JPN company, or logistics, forwarding, or warehousing.)

·       Good written and verbal communication skills in English

·       Certificate of formal IT training programs will be a plus

·       Proven experience in IT project management and digital transformation.

·       Ability to build IT roadmap and align with business strategy.

·       Ability to work in group and able to work under high-pressure

·       Ability to work hard and takes responsibility

·       Age: 30 to 40 years old

·       Gender: Male

More Information

  • Qualification: Bachelor
  • Age: 30 - 40
  • job_jobs_detail_job_gender: Male
  • Job type: Permanent

Company Overview

CÔNG TY TNHH THIỀN

Số 97B Thụy Khuê, Phường Tây Hồ, TP Hà Nội, Việt Nam Số 97B Thụy Khuê, Phường Tây Hồ, TP Hà Nội, Việt Nam

IT Helpdesk

CÔNG TY TNHH THIỀN