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IT HELPDESK

Công Ty TNHH Xuất Nhập Khẩu Bonario Việt Nam
Updated: 04/09/2025

Employment Information

  • Work location: Ho Chi Minh

    Salary:

  • Industry: IT - Software

    Deadline to apply:

  • Level: Experienced (Non - Manager)

    Experience:

Benefits

  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Đồng phục
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Nghỉ phép năm
  • CLB thể thao

Job requirement

Key Responsibilities

1. Application Support

  • Support daily operations on ERP (Odoo).
  • Report and follow up on system errors or user issues.
  • Assist in onboarding and basic training for users.
  • Ensure correct usage of the systems across departments.

2. Basic System Testing and Documentation

  • Support writing and executing test case, and error logging for ERP and related systems.
  • Support suggesting to improve users experience.
  • Help departments use the system more easily through effective communication.
  • Help maintain system usage guides and internal documentation.

3. Data and Content Handling

  • Ensure data entry accuracy and consistency.
  • Assist in maintaining and updating internal platforms (e.g., CMS).

4. Confidentiality Management

  • Ensure data entry accuracy and consistency.
  • Assist in maintaining and updating internal platforms (e.g., CMS).

5. Support in System Projects

  • Provide support during small system (almost workflows) improvements or roll-outs.
  • Communicate clearly with relevant teams for updates and changes.

Job requirement

Requirements

Education & Experience

  • Provide support during small system (almost workflows) improvements or roll-outs.
  • Communicate clearly with relevant teams for updates and changes.

Skills & Qualities

  • Familiarity with ERP (preferably Odoo), LMS, or CRM systems (e.g., D365). 
  • Basic coding skills in Python, undenstading automation workflows are beneficial. 
  • Ability to follow instructions and standard operating procedures. 
  • Willingness to learn and grow in the role. 
  • Good communication skills and attention to detail. 
  • Experience in retail, e-commerce, manufacturing, or other fast-paced operational industries. 
  • Prior experience in handling internal or operational tools in a support function.

    Benefits:

  • Competitive salary based on experience and qualifications: 8M-11M VND
  • Monthly meal allowance: 500,000 VND
  • A collaborative and creative environment.
  • Hands-on experience with real-world product development projects.
  • Supportive, active, and dynamic team culture.
  • The chance to make a significant impact on two thriving brands.

More Information

  • Age: 25 - 33
  • Job type: Permanent

Company Overview

Công Ty TNHH Xuất Nhập Khẩu Bonario Việt Nam

Number of employees: 25-99

Công Ty TNHH Xuất Nhập Khẩu Bonario Việt Nam hoạt động trong thị trường nội thất cao cấp, chuyên kinh doanh các hạng mục rèm cửa, vật liệu dán tường, vải nội... View more

IT HELPDESK

Công Ty TNHH Xuất Nhập Khẩu Bonario Việt Nam