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IT Assistant

Job requirement

- 1st and 2nd line support - troubleshooting of IT related problems, from in-house software to hardware, such as smartphone, laptops, PCs and printers.

- Have good soft skills in communication with users to analyze the issue and guide them to get the right system operator.

- Troubleshoot basic network issues.

- Provide basic supporting in MS Office applications use within the Association (Word, Excel, Outlook, PowerPoint).

- Publishing support documentation to assist staff with request for information & provide staff training if required.

- Basic active directory knowledge. Creating user accounts, reset passwords, create groups etc...

- Arrange for follow-up of external support by suppliers, based on underpinning agreements

- Updating & Maintaining the Asset Database and tracking of Changes.

- Basic Vmware Horizon knowledge.

Job requirement

- Education background: An IT related education but not essential; An ITIL qualification is preferable but not essential.

- Major: Information Technology.

- Gender: NA.

- Foreign Languages: Excellent in English communication.

- Working experience: New Graduated student is acceptable.

- Skill: English communication, team work.

Benefits

Máy tính xách tay, Bảo hiểm theo quy định, Phụ cấp, Xe đưa đón, Thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Chế độ nghỉ phép, Chế độ tập thể dục