International Sales Operation

1. Shipment & Documentation Coordinator

• Receive and validate PO from international customers and sales team, coordinate processing with relevant departments.
• Coordinate with Supply Chain, Production, and Purchasing to follow up on production timelines and inventory readiness.
• Monitor end-to-end shipment processes from PO confirmation to final delivery at destination.
• Facilitate customers and Admin team to ensure all shipping documents are accurate, timely, and compliant with customer requirements.
• Coordinate with Finance/Accounting regarding credit notes, agreements, outstanding payments.
• Perform additional tasks assigned by the Manager in alignment with business needs.

2. Customer & Sales Support

• Receive customer inquiries/ feedback related to products, logistics, documentation, etc and work with internal departments.
• Update customer data, product codes, SKUs, and shipment data accurately on the company’s system.
• Provide timely shipment updates, proactively identify potential issues, and propose solutions to minimize risk.
• Support the Sales team in preparing reports, forecasts, and operational insights when required.

1. Education

• Bachelor’s or College degree in Foreign Trade, International Business, Business English, Economics, or Logistics.

2. Experience

• 1–3 years of experience in Sales Operations, Sales Admin, Import–Export, or Logistics roles within an international working environment.
• Experienced handling high-volume FCL shipments is preferred.
• Solid understanding of Incoterms, international documentation, and payment methods.

3. Skills

• Proficient English communication
• Strong command of MS Office (Excel, PowerPoint, Outlook).
• Excellent coordination, attention to detail, and organizational skills.

• Fast learner with a continuous improvement mindset.
  

• Job type: Permanent