Inside Sales Specialist

*** Inside Sales Specialist (Software/Cloud - Relocate to Kuala Lumpur)

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast- growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people.

Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

· Attractive remuneration, great perks, and performance incentives

· Comprehensive medical, insurance, or social security coverage

· World-class workspaces

· Engaging activities and recognition programs

· Strong learning and development plans for your career growth

· Positive culture for you to #BeMore at work

· Easy to locate area with direct access to public transport

· Flexible working arrangements

· Be coached and mentored by experts in your field

· Join a global company, winner of hundreds of industry awards

What is your mission?

· Close incoming sales opportunities, selling the benefits of the products to ensure that short term goals, objects and quotas are met

· Assist customers with order placement, providing product information and advice related to products and services that best suit the customers’ needs.

· Ensure that products, services and solutions recommended to clients will fulfill their needs.

· Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity. Ability to overachieve on daily and monthly targets.

· Recognize, document and escalate customer issues or trends following appropriate communication and escalation channels where required.

· Maintains product knowledge by attending training workshops and keeping up to date on product material.

· Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.