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Inside Sales/Sales Support Executive

RHENUS LOGISTICS LTD,.
Updated: 07/08/2025

Employment Information

Benefits

  • Chế độ bảo hiểm
  • Du Lịch
  • Đồng phục
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Nghỉ phép năm

Job requirement

· Build up relationship with the counterpart at customer’s premises, but the Sales Support do not perform the tasks of a full-fledged Key Account Coordinator

· Actively update costs and selling rates in coordinate with Account Owner

· Actively introduce and build up relationship with customer

· Actively quote within standard KPI the customer for new enquiries and new lanes

· Procurement of costs: Overseas contact for rate request after get information from Sales Executive.

· Prepare official quotation and submit to customer on timeline. KPI: General cargo 1 days, other 2 days

· Help to promote growth of business of customer with Rhenus by developing relationship and upselling existing and new business.

· Support Sales Executive in term of follow customer documentation for new customer/new instruction such as customer company register, Por Por 20 and others document relating to customs clearance process.

· Work with company ticketing system according to given SOP until ticket is closed.

· Create necessary company documentation in order to set up customer and its shipment handover to Operations (JI, etc.).

· Be standby for customer in case of operational issue and solve or escalation in order to involve account owner on time

· Arrange and prepare others information per management assignment and response to enquiry timely including others special assignment:

o Support to qualify potential customer to Sales Executive: sales campaigns, cold calls etc. (outside of daily tasks of account owner to sales support)

Any others job assigned by superior

Job requirement

  • Bachelor’s degree or higher in business, logistics or any related fields
  • At least 2 year(s) experience  freight forwarding business or related fields
  • Good knowledge of freight forwarding and logistics service
  • Possess strong interpersonal skills and be able to work independently
  • Knowledge in computer system and Microsoft Office, Word
  • High attention to detail
  • Good geographical knowledge, both global and locally.
  • Good command in written and spoken English

More Information

  • Qualification: Bachelor
  • Age: Unlimited
  • Job type: Permanent

Company Overview

RHENUS LOGISTICS LTD,.

https://www.rhenus.group/vn/en/ Number of employees: 500-999

Who we are Have you worked out the logistics of your career yet? You will at Rhenus! The Rhenus Group is a leading logistics service provider with global... View more

Inside Sales/Sales Support Executive

RHENUS LOGISTICS LTD,.