HR Team Leader

Summary

We are looking for a hands-on HR Team Leader to support the execution and continuous improvement of Citics’ people, performance, and HR operations as the company scales into a multi-entity proptech–fintech ecosystem.

This role focuses on operational excellence, system execution, and team coordination, working closely with the HRM to ensure HR frameworks are implemented consistently, data is reliable, and people processes enable high performance across business units.

Key Responsibilities

1. HR Operations & Execution

• Execute and maintain core HR operations including employee lifecycle management, contracts, onboarding/offboarding, payroll coordination, insurance, and compliance.

• Ensure HR data accuracy, documentation, and reporting in alignment with internal standards and labor regulations.

• Act as the first escalation point for daily HR operational issues and employee inquiries.

2. Performance & People Systems Support

• Support the implementation and administration of the Performance Management System (OKRs, KPIs) across departments.
  

• Coordinate performance review cycles, data consolidation, and reporting.

• Work with line managers to ensure performance processes are applied consistently and on schedule.
  

3. Talent Acquisition & Onboarding

• Lead day-to-day recruitment execution: workforce requests, job postings, screening, interviews coordination, and offer processes.

• Partner with hiring managers to ensure hiring quality, speed, and alignment with manpower plans defined by HRM.

• Oversee onboarding programs to ensure smooth integration and early productivity for new hires.

4. Compensation, Benefits & HR Admin

• Support the administration of Compensation & Benefits policies, salary reviews, incentives, and employee benefits programs.

• Coordinate payroll data, insurance, PIT, and related HR administrative tasks with accuracy and timeliness.

• Maintain HR trackers, dashboards, and reports to support HRM’s decision-making.

5. Culture, Engagement & Internal Coordination

• Support the implementation of company culture initiatives aligned with Citics’ core values: Innovation, Ownership, Transparency.

• Coordinate with Internal Communications / Culture teams on engagement activities and internal programs.

• Support office administration and workplace operations to ensure a professional, compliant, and positive working environment.

6. Team & Stakeholder Coordination

• Guide and supervise HR executives/officers within the HR team (if applicable).

• Act as a bridge between employees, line managers, and HRM to ensure smooth communication and alignment.

• Proactively flag risks, bottlenecks, and improvement opportunities to HRM.

Required Qualifications and Skills

• 5+ years of HR experience, including 2+ years in a managerial role.

• Experience in a fast-growing startup, scale-up, or dynamic organization is highly preferred.

• Solid experience in HR operations, recruitment, and performance management execution.

• Experience working in a fast-growing startup, scale-up, or dynamic organization is a strong plus.

• Good understanding of Vietnamese labor law, HR compliance, and payroll processes.

• Strong execution mindset, attention to detail, and ability to manage multiple priorities.

• Data-oriented, structured, and comfortable working with HR metrics and reports.

• Proactive, adaptable, and collaborative.

What We Offer

• A key execution role within a fast-growing proptech–fintech ecosystem.

• Clear growth path toward HR Manager / HRBP roles as the organization scales.

• Exposure to structured HR systems, performance frameworks, and multi-entity operations.

• A transparent, fast-moving environment that values ownership and learning.

Competitive compensation and comprehensive benefits package.

• Qualification: Bachelor
• Age: Unlimited
• Job type: Permanent