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HN - Operations, Sea Export (Freight Forwarding Company)

DSV Air & Sea Co., Ltd.
Updated: 11/07/2025

Employment Information

Benefits

  • Chế độ bảo hiểm
  • Du Lịch
  • Chăm sóc sức khỏe
  • Đào tạo
  • Nghỉ phép năm

Job requirement

Contract term: 06 months, Outsourced

Purpose of the position

  • Manage shipment from booking to arrival at destination
  • Manage vendors/shipper and carriers
  • Communicate with all involved parties
  • Check P&L of shipment
  • Follow Company applications and policy

Main Duties & Responsibilities

  • To follow customers SOP and internal SOP
  • To comply and meet all KPI from customers and company
  • To follow up shipment as per procedure: advice and feedback to customer and overseas stations shipment status and make respective booking arrangement (pickup, booking with carriers etc.)
  • To check and verify documents and update company systems
  • To carry out the approved improvement and changes on procedures and systems made by supervisors.
  • Send the Pre-Alert to customer and receiving house
  • Following up with documents and routing until delivery of cargo to destination.
  • To File and update AMS/ACI/ AFR/VGM
  • To issue debit note/proforma invoice and book accrual cost in shipment/consol
  • To update CW1, EDC, … and other applications
  • To report and feedback on irregularities, pre-claims, and problems to Supervisor and Line Manager
  • To carry out approved proposed improvement/changes on procedures and systems
  • To follow customers SOP and internal SOP
  • To follow up and complete shipment
  • To back up other operation team
  • To take up additional tasks as assigned
  • To support Sales and overseas offices for retaining existing and gaining new customers
  • To handle incident, pre-claim and feedback to customer’s inquiries, complaints, claims follow up
  • To verify cost and provide shipment number for incoming invoices from Intercompany and subcontractors/carriers
  • To handle and ensure billing/costing on time
  • To follow and complete shipment till arrive destination
  • To complete all required task from company systems.
  • To optimize relationship with customers, carriers and subcontractors to deliver excellence service
  • To carry out daily operations tasks efficiently and work within area guidelines and company’s policies and procedures
  • To update CW1, EDC, … and other applications
  • To report and feedback on irregularities, pre-claims, and problems to Supervisors
  • To carry out approved proposed improvement/changes on procedures and systems
  • To back up other operation team
  • To take up additional tasks as assigned

Job requirement

  • Experience in logistics/ forwarding industry
  •  Knowledge of local and overseas custom and regulations
  • Basic geography knowledge
  • Basic accounting and administrative skills 
  • Careful person/focus in detail
  • Good at Microsoft excel, word
  • Fluent in English and Vietnamese
  • Work planning and Controlling
  • Efficient with Operation system CW1
  • Good knowledge on Transportation
  • Good background on Security filling, Dangerous cargo handling, Pharma Handling, Consolidation planning
  • Good communication skills and problem solving

More Information

  • Qualification: Bachelor
  • Age: Unlimited
  • Job type: job_myresume_freelance

Company Overview

DSV Air & Sea Co., Ltd.

https://www.dsv.com/ Number of employees: 100-499

DSV - Global Transport and Logistcis We provide and manage supply chain solutions for thousands of companies every day – from the small family run business... View more

HN - Operations, Sea Export (Freight Forwarding Company)

DSV Air & Sea Co., Ltd.