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Head of Platform Safety, VN

Grab Vietnam
Ngày cập nhật: 22/08/2019

Thông tin tuyển dụng

Mô tả công việc

Get to know the Role:

  • Handles all safety-related matters in the country. This means working in cross-functional teams and with external partners on projects, business processes, policies and product features affecting safety.
  • You will also help track safety metrics and hence support the country management with safety insights and advisory.
  • Lead on physical security matters to protect the safety of Grabbers/Customers/Passengers/Drivers, and of the company assets.
  • Lastly, you may represent Grab during safety campaigns/events; and be deployed as liaison officer dealing with media/ regulators/ injured parties during incident management.

The day-to-day activities:

  • Lead the lean safety function in your country;
  • Be responsible for operational safety in the country, including company staff, assets and operations
  • Steer leadership and management teams along the organization’s safety mission and principles;
  • Implement internal and external user safety policies and processes;
  • Proactively identify, prevent, mitigate, and (if required), respond and manage potential and actual threats directed towards staff, company assets or operations
  • Audit current safety measures and conduct threat assessments as required
  • Evaluation, onboarding and management of safety for contractors.
  • Understand the respective country’s business objectives and provide safety advisory and solutioning;
  • Engage the product team to continually innovate on the safety features of app;
  • Actively monitor the safety KPIs within your country and develop early preventive measures;
  • Develop and implement safety training program for country team
  • Develop safety training content and programs targeted at driver partners;
  • Create a safety audit roadmap premising on industry best practices and recommendations from safety accreditation bodies;
  • Be a passionate advocate for road safety for both users and drivers.
YÊU CẦU CÔNG VIỆC
  • Minimally bachelor's degree with 5+ years of experience in related job.
  • Vietnamese speaker with strong command of English
  • An analytical mindset with ability to present and execute on actionable findings;
  • Critically understand quantitative and qualitative patterns that are associated with safety trends;
  • An ability to develop a variety of complex policies and procedures with minimal guidance to prevent and mitigate safety risks;
  • Strategic mindset in thinking about the bigger picture and how we can improve as a company;
  • Proven conflict resolution skills;
  • Calm in the eye of the storm;
  • Possess excellent problem solving/decision making, communication and interpersonal skills;
  • A strong judgment and moral compass;
  • Executive presence to be able to influence leaders across the organization;
  • An ability to work cross-functionally, independently or virtually in a minimally structured and fast-paced environment;
  • Self-motivated to manage multiple tasks simultaneously and to meet deadlines;
  • Proficiency in productivity tools (email, calendar, Word, Excel, PowerPoint) Solid spoken and written communication skills;
  • An ability to manage investigations, some complex and highly sensitive, individually or as part of a team covering all areas of the business;
  • Be traveling on a regular and/or ad hoc basis
  • Passion to ensure a safe ride experience for all our passengers and drivers;

Additional Job Description:

  • Law or traffic regulatory, safety/ crisis/ risk management background;
  • Experience in engaging across Asian markets and cultures;
  • Direct experience in implementing and managing physical and information security systems a plus
  • Experienced with business continuity principles and crisis management procedures
  • Experience in industry and governmental regulations, and develop strong relationships with law enforcement, government or private sector counterparts;
  • Good working knowledge of safety management practices and principles

Giới thiệu về công ty

Grab Vietnam

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