Head of Market & Business Intelligence (VN)

Get to know our Team:

As a member of our GrabFamily, not only will your skillsets be capitalized but you will also develop your untapped potential and be inspired with some of the most amazing minds in the industry. Our team consists of young but experienced individuals who are tenacious and energized by the fact that we exist to make a change - a change that has made a societal impact in Southeast Asia.

The day-to-day activities:

• Responsible for formulation and execution of strategic initiatives through the development of work plans, gathering and generation of relevant data, driving analyses, and the development of actionable recommendations.

• Provides short and long-term strategic recommendations to the Vertical Heads on business opportunities and Problem solving

• Maintain and enhance Supply health/ Driver income/ Service quality via incentive programs, new product features/configuration and other initiatives.

• Work closely with Vertical heads on Planning and control/balancing Driver retention budget among the verticals.

• Work with Regional Products/Marketplace team to suggest/roll out new features/products in Vietnam to optimize Grab’s services quality for both Driver and Passengers.

• Organize and lead a team of Business Intel & Data analytics & Market intel, oversee every team member ‘s activities and tasks to provide in-time market intel/ business performance metrics to Vertical heads.

The must haves:

• Strong academic record from top tier institutions. Minimum bachelor degree.

• At least 2 to 3 years of top tier management consulting experience.

• Analytical skills, deep thinking, data driven problem-solving capability.

• Customer Orientation: Understand the needs and expectations of customers and customer service mindset.

• Excellent organisational, and problem solving/decision making skills.

• Intelligent, motivated self-starter with strong interpersonal skills and work ethic.

• Experience in operational topics and strategy implementation with hands-on engagement style

• High levels of adaptability in working in a fluid start-up environment

• Convincing executive presence and demonstrated influencing skills

• Effective communication and presentation skills.