Head of Lending, Malaysia

Get to know our Team:

• Grab's lending business (GFSA – Grab Financial Services Asia) is a recent addition to Grab’s array of product and service offerings focused on extension of Micro credit to drivers, agents and merchants in Grab’s ecosystem. GFSA team is a combination of strong talent pool in its Regional Hub (Singapore) and deep local market operators across its focus markets. 
• We are incredibly excited about the opportunity ahead of us. We are looking to put together the best possible combination of business build drive, industry expertise and local market depth as part of our team. GFSA team is responsible for end to end conceptualisation, design, development, execution and ongoing management of all lending activities in its focus markets and segments.

• You will have overall responsibility of build out and ongoing management of GFSA’s (GrabFinancial Services Asia – Grab’s lending business) business in Malaysia. As a Senior member of GFSA team your role will combine a number of aspects ranging across in-country strategy development, commercial opportunity and partnership development, marketing and sales of lending solutions, development of in country GFSA team and ongoing management of GFSA Singapore business.

• Adapt, develop and detail GFSA’s regional strategy to Malaysia market, competitive and regulatory context
• Lead end to end execution of all GFSA product and customer initiatives and programs in Malaysia
• Be responsible for GFSA’s overall financial performance in Malaysia
• Lead local business development and partnership engagements
• Provide strategic and operational updates and insights on local market performance to regional leadership and management
• Act as the local lead regulatory liaison; establishing, developing and managing positive on going regulatory relationships
• Build, develop and lead cross-functional team to run day to day operations
• Effectively collaborate with the rest of the GFSA, GrabFinancial and Grab peers and functional leads in Malaysia and other markets

• More than 12 years of experience across consumer credit, broader Retail / SME financial services and other business leadership roles within financial services
• Significant experience and senior professional network in Malaysia in financial services sector
• Strong track record of delivery of tangible business results across previous roles
• Experience in high performance team build out, development and management
• Breadth of functional experience across – strategy development, strategic project management, cross-functional operational implementation of new initiatives and ongoing business management
• Intelligent, motivated self-starter with strong interpersonal skills and work ethic.
• High levels of adaptability, comfortable with ambiguity and working in a VUCA (Volatile, Uncertain, Complex &; Ambiguous) environment
• Solid spoken and written communication skills