Head of BD and Partnerships, Singapore

THE TEAM:

The BD & Partnerships team at Grab Singapore builds and grows strategic partnerships with our top partners in Singapore, working across a range of marketplace solutions within the Grab ecosystem (Transport | Food | Payments). We want to ensure that Grab’s solutions contribute to the growth and success of our strategic partners, our micro-entrepreneur partners and the continued benefit of all our consumers in Singapore. To this end, we are looking for a strong Head of BD & Partnerships in Singapore to drive partnership strategy, build new partnerships and grow existing ones that enable Grab to be the Superapp of choice for all our consumers and partners, while successfully leading a diverse and highly motivated business development and partnership team across multiple Grab verticals. This role will also play a key part in the ideation, operationalisation, launch and growth phases of all new projects and products for Grab in Singapore.

To perform this role well the candidate should be able to:

• Have strong communication skills, strategic analysis & planning skills and attention to detail

• Understand the different product verticals and growth levers across the Grab ecosystem

• Work to strict timelines and have a track record of solid leadership in driving high value strategic partnerships across Singapore and / or Southeast Asia .

THE ROLE:

You will report to the Head of Strategy & Insights.

PEOPLE MANAGEMENT

• Oversee all people management aspects including managing a highly motivated team, hiring / coaching / mentoring / retaining best-in-class performers, resource planning, career development and providing guidance for your Team Leads. Provide a conducive and progressive team environment for growth and learning.

• Set clear partnership, pipeline management goals and KPIs for the team across multiple opportunity areas

• Be a Role Model by ensuring a healthy working culture based on mutual respect and by personally embodying and demonstrating Grab principles.

LEADERSHIP | PERFORMANCE

• Build and manage strategic partnerships, top merchant partner acquisition, special projects and new business launches & expansion to ensure Grab achieves its business objectives.

• Identify, engage and build strong lasting relationships with strategic partners

• Ideate, pitch and flawlessly execute market-defining and ecosystem enabling partnerships

• Support the Regional Business Development & Partnerships teams in their OKRs.

STRATEGIC ROADMAP | PARTNERSHIPS

• Build, communicate and implement a process and data-driven strategic roadmap for the BD & Partnerships landscape for Grab in Singapore. Analyse and identify future potential growth areas as well as opportunities for new partnerships and revenue streams.

• Enhance business value & revenue streams from existing top partnerships, while maintaining and growing a healthy pipeline of new partnership leads.

• Structure deals, build relationships, lead and close negotiations, build the business case for new or renewed deals with strategic partners and coordinate across multiple Grab departments. You are expected to professionally, legally and amicably handle all partnership disputes.

• Be extremely organized, and bring a high level of attention to detail and efficiency while working under tight deadlines and on multiple initiatives simultaneously.

• Nurture and expand the company’s relationship with top priority partners and decision makers. Enable your team to leverage customer, industry, CRM and data-backed insights to achieve excellence and surpass partner and internal Grab expectations.

SPECIAL PROJECTS | NEW BUSINESS

• Conduct market sizing, consumer & market research to launch Grab’s new consumer products. Independently manage a project P&L, operations and project team.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree (University) required

• Excellent command of written and spoken English.

• Effective strategic planning, presentation skills and execution, business modelling and data analysis (MS Office, Google Docs / Sheets / Slides). A strategic consulting background is a plus.  

• Excellent in advanced negotiations with C-level, problem solving, analytical abilities and pipeline management.

• Proficiency in CRM tools like SalesForce and related reporting dashboards.

• Mature profile with at least 10-12 years of experience in Business Development / Strategic Partnerships / Management Consulting roles with minimum 2-3 years of experience leading high performing teams across Singapore and / or Southeast Asia.

• Experience in fast paced sectors such as management consulting, technology, digital media and / or high growth startups driving transformational growth.

• People skills & attributes:

  • Interpersonal skills to effectively network within the company and customer hierarchy.

  • Empathetic nature with an acute ability to understand what partners want from Grab.

  • Strong conflict resolution skills to manage both internal and external stakeholders.

  • Committed and highly collaborative leader who can coach / mentor their team while successfully establishing a healthy working culture based on Grab principles.

  • Ability to effectively manage and motivate a team to focus on the overall strategic roadmap, achieve near-term business KPIs and ensure partnership success.

  • Self-driven and highly motivated individual who can work well in a startup VUCA (Volatile, Uncertain, Complex, Ambiguous) environment.

  • Should have a deep desire to excel and develop a career in a fast growing tech company. Should have demonstrated integrity and respect in the performance of their duties.