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Hanoi_ Operations, Air Export

Schenker Vietnam Co. Ltd
Updated: 01/10/2025

Employment Information

  • Work location: Ha Noi

    Salary:

  • Industry: Import / Export

    Deadline to apply:

  • Level: Experienced (Non - Manager)

Benefits

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương

Job requirement

  • Receiving Bookings, contact with shipper and agent to arrange the shipment
  • Working within SOP’s and quotation from Sales team and overseas offices.
  • Input data into the system to create file, completing MAWBs and HAWBs, ensure correct & on time handling of files in accordance with relevant process for CW1
  • Sending pre-alerts to overseas offices
  • Timely invoicing clients/ agents and closing files
  • Follow up payment for non-credit clients of local charge and freight prepaid
  • Shipment track and trace updates
  • Checking and confirm incoming invoice of sub-contractors on time & correctly
  • Customer Service by following up on customer advices/ request or claim and feedback to customer and overseas stations and make respective shipment arrangements
  • Inform team leader/ supervisors of any irregularities or problems that require assistance and to feedback on subcontractors’ s standards and services.
  • Handles customers statistics and reports or any special request for updating system, if required.

Job requirement

  • Minimum one (1) year logistics/freight forwarding experience.
  • Previous experience with Cargowise1.
  • Good communication of written and spoken English & local language.
  • Must have PC experience and ability to prepare documentation quickly and accurately
  • Respond promptly and professionally to customer needs, answering calls and dealing with customer queries, providing a first-class customer service at all times
  • Follow policies and procedures and able to understand laws, rules and regulations in areas of assignment        

More Information

  • Job type: Permanent

Company Overview

Schenker Vietnam Co. Ltd

Number of employees: 1000 - 2000

DB Schenker has been providing transportation and logistics solutions in Vietnam for over 20 years.  In 1991, DB Schenker started operations in Vietnam... View more

Hanoi_ Operations, Air Export

Schenker Vietnam Co. Ltd