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Hà Nội - Nhân Viên Bộ Phận Hàng Biển - Sea/Ocean Freight Forwarding

Job requirement

1. Create import job: Handle mainly Nomination shipments

  • Receive pre-alert from origin office
  • Check basic registration on system. Check shipping document
  • Create import job by change phase of job on system
  • Update system input of import job
  • Submit e-manifest for import shipment
  • Tracking and update shipment milestones.

2. Manage documentation and delivery

  • Check and prepare document:
  • Handle B/Ls and other shipping document
  • Control release

3. Handle Billing/payment

  • Input charge items to system. Post revenue/cost
  • Co-ordinate for billing and payment

4. Handle abnormal issues and liability claim from customer

  • Receive incidence notice, co-ordinate with concern parties/persons to investigate.
  • Make incidence report/ root cause/consequence/ containment actions
  • Report to Supervisor.
  • Support SUP to collect document, evidence, photos from claimant, vendors, overseas agent and related parties.

5. Collabrate in BPM and Staff Management & Development

  • Get training as scheduled,
  • Individual workload review
  • Record result for individual KPI
  • Conduct Performance appraisal for individual as per HR's guidance.

Job requirement

1.       Education           

  • University of economic, foreign trade, foreign language or social science

2.       Experience        

  • 6 month to 1 year of experience in international freight forwarding.

3.       Professional Skill             

  • Good knowledge in international freight forwarding.
  • Experience in practical co-ordination and solving problem.
  • Familiar with web-based Global working platform.

4.       Soft Skill              

  • Fair English competence (Listening, speaking and reading &writing).
  • Using proficiently Microsoft Office (Word, Excel)
  • Communicate persuasively,
  • Customer service mindset

Benefits

Bảo hiểm theo quy định, Du Lịch, Phụ cấp, Xe đưa đón, Đồng phục, Thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Phụ cấp thâm niên, Chế độ nghỉ phép