Work location: Quang Ninh , Thanh Hoa , Binh Dinh
Salary:
Industry: Restaurant / Hotel
Level: Experienced (Non - Manager)
Review arrival lists to welcome guests
Attend to special guests (e.g. VIPs) and answer their inquiries
Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
Provide information about amenities, area and venues and promote services
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
Address and record customer complaints and escalate to the Manager when needed
Ensure compliance with health and quality standard
Công ty CP Tập đoàn FLC
http://career.flc.vn Number of employees: 10000 - 4990