Global Customer Service (Fresher - No need experience)

***New staffs will join in training course for 2 months

Main tasks

- To manage and maintain the international network through the monitoring system

- To be responsible for basic troubleshooting by cooperation with Global Partner Carrier

- To receive and feedback inquiries from customer

- Any other customer support

Working time: work in shifts, ~ 40 hours/week
- Morning Shift: 06:00 - 14:00

- Afternoon Shift: 14:00 - 22:00

- Night Shift: 22:00 - 06:00
Staffs will have break time

Salary

- Start from 11 - 13 mil gross (Entry Level)

- Overtime payment

- Light meal allowance

- Free Parking

Address

QTSC Building 9, Street No. 3, Quang Trung Software City, Trung My Tay Ward, Ho Chi Minh City, Vietnam

• 21 to 25 years old
• Bachelor's degree or above
• Fluent in English
• No major or experience required
• Positive
• Willing to learn and acquire new knowledge
• Able to work in shifts (Morning shift, Afternoon shift, Night shift), willing to work on Tet holiday 
• Can work long time

• Qualification: Bachelor
• Age: 21 - 25
• Job type: Permanent
• Probation time: 2 months
• Working time: 40 hours/week
• Training opportunities:

  New staffs will join in training course for 2 months
  
  

• Colleagues:

  Professional and dynamic working environment with friendly, helpful co-workers
  
  

• Benefits:

  - Bonus twice a year, salary raise twice a year
  - Training program
  - Company trip, Year end party, mid autumn festival, Tet gift, team building, outside activities...
  - Health check
  - Social insurance, 24/7 accident insurance, healthcare
  - Monthly award for personal contribution

• Other extras:

  - Meal allowance: 270.000
  - Free parking
  - Shift allowance for night shift workers
  - Award for excellent individual and team
  - Tet gifts

• Annual leave:

  - 14 days off/year
  - 3 days paid sick leave/year
  - Flexible working time window for pregnant employee