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Global Customer Service (Fresher)

KDDI Vietnam - HCM GNOC (Ho Chi Minh Global Network Operations Center)
Updated: 25/06/2025

Employment Information

Benefits

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm, - Bonus twice a year, salary raise twice a year - Training program - Company trip, Year end party, mid autumn festival, Tet gift, team building, outside activities... - Health check - Social insurance, 24/7 accident insurance, healthcare - Monthly award for personal contribution

Job requirement

***New staffs will join in training course for 2 months

Main tasks

- To manage and maintain the international network through the monitoring system

- To be responsible for basic troubleshooting by cooperation with Global Partner Carrier

- To receive and feedback inquiries from customer

- Any other customer support

Working time: work in shifts, ~ 40 hours/week- Morning Shift: 06:00 - 14:00

- Afternoon Shift: 14:00 - 22:00

- Night Shift: 22:00 - 06:00Staffs will have break time

Salary

- Start from 400 USD - 500 USD (Entry Level)

- Overtime payment

- Light meal allowance

- Free Parking

Company Overview

KDDI Vietnam - HCM GNOC (Ho Chi Minh Global Network Operations Center)

Number of employees: 100-499

KDDI Corporation - Total telecommunication service provider in Japan. KDDI, a leading Japanese telecommunications company contributes to create better... View more

Global Customer Service (Fresher)

KDDI Vietnam - HCM GNOC (Ho Chi Minh Global Network Operations Center)