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Front Office Manager

Công ty CP Chứng Khoán VNDIRECT
Updated: 22/08/2018

Employment Information

Job requirement

A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests the best services experiences.

What will I be doing?

As a Front Office Manager, you will oversee the Front Office Team members which is the main connection among Guest, the company and various departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Oversee the entire Front Office operation to maintain A class standards
  • Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
  • Protect the image of the text room
  • Set up departmental objectives, work schedules, budgets, policies, and procedures
  • Recruit, manage, train and develop the Front Office team
  • Comply with company securities, fire regulations and all health and safety legislation
  • Manage all suppliers and properties
  • Organize company events
  • Maintain good communications and networks with all internal and external departments
  • Support other departments when required

Company Overview

Công ty CP Chứng Khoán VNDIRECT

https://vndirectcareers.com Number of employees: 100-499

Công ty Cổ phần Chứng khoán VNDIRECT được thành lập từ năm 2006, với cổ đông sáng lập là Tập đoàn đầu tư tài chính IPA. Công ty hoạt động theo giấy phép số... View more

Front Office Manager

Công ty CP Chứng Khoán VNDIRECT