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Food & Beverage Manager

Mô tả công việc

Job Purpose:

Plans the long and short term goals of F & B department. Manages all F&B outlets, Banquet and Entertainment Departments; to ensure quality in service and product; and to maximize profitability and productivity. Sets annual operating budget for each outlet with each Outlet Manager. Monitors costs in conjunction with F&B Cost Controller. Monitors service and food & beverage standards in all outlets and banquets. Meets with Purchasing and suppliers to learn of new products or methods. And regularly provides feedback to Chef on food presentation and portions.

PRIMARY RESPONSIBILITIES:

· Establishes F & B strategy and direction in coordination with Executive Chef and Corporate Director of F & B.

· Monitors and improves all service standards established by the company.

· Works on menu design, beverage pricing, and food promotions in coordination with other related departments.

· Ensures that outlets, kitchens, banquets and entertainment departments adhere to all company policies and each outlet is managed by a Manager who is totally accountable for their profitability.

· Liaises with guests to check up on service delivery and guest’s satisfaction for service and product improvement.

· Oversees and ensures good quality, presentation, and delivery of products and services to maximize the F & B revenue.

· Checks stores for regular inventory check.

· Conducts weekly F&B meetings or department’s meeting to ensure smooth operation and management of the department.

· Maintains a high standard of personal appearance and hygiene at all items.

· Monitors service and food & beverage standards in all outlets and banquets.

· Conducts market analysis and follows the market matrix or customer satisfaction survey to always develop and improve division service delivery.

· Reviews revenue and expense reports with Outlet Managers.

· Sets annual operating budget for each outlet with each Outlet Manager.

· Monitors costs in conjunction with F&B Cost Controller to ensure the highest productivity and the profits of the department.

· Meets with Purchasing and suppliers to learn of new products or methods to select the most suitable and reasonable products for the operation.

· Does the F&B budget, sales & marketing plan, FF&E and capital expenditure planning and submitting to the superior on a timely basis.

· Supervises staff activities to maximize revenue and minimize costs.

· Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.

· Manages wastes by reducing and recycle the wastes, change staff behavior to carefully use all resources.

· Provides feedback to Chef on food presentation and portions.

· Maintains grooming standards for all personnel.

· Supervises all staff and him/herself to be a good sales person to promote hotel’s image and businesses at all times.

· Conducts departmental meeting, daily briefing and de-briefing to ensure clear communication within department and maximize smooth operation.

· Recruits, hires, trains and coaches all employees as well as conducting performance appraisals for the employees in a productive manner to ensure the effectiveness of staff in F & B department.

· Supervises and monitors effective roster duty to ensure sufficiency of manpower in accordance to volume of business.

· Coaches and counsels all staff specially the department and unit managers when applicable.

· Identifies and solves problems in a professional manner.

· Acts as a Manager on duty when required.

· Performs other duties as assigned by General Manager.

Yêu cầu công việc

JOB REQUIREMENT

· Minimum education of Bachelor degree in Hotel Management or relevant discipline

· Minimum of 5 years in F&B experience in a similar capacity preferably in a 5 star class environment

· Strong knowledge in the principles and practices within the Food & Beverage/Hospitality profession. This includes the knowledge required for management of people, complex problems and food and beverage management

· Have Excellent English communication skills both in written and spoken

· Possesses professional disposition with excellent communication and interpersonal skills

PRE-OPENING EXPERIENCE WOULD BE AN ADVANTAGE

Phúc lợi

Du Lịch, Du lịch nước ngoài, Thưởng, Đào tạo, Tăng lương