Food and Beverage Director

JOB PURPOSE

The Food and Beverage Director functions as the strategic business leader of the food and beverage/ culinary operation, including Restaurants, Room Service, Banquets/ Catering and kitchen. This position oversees the development and implementation of departmental strategies and ensures implementation of the service strategy and initiatives. The position develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the customer and employees and provides a return on investment.

KEY AREA OF RESPONSIBILITY

• Look after the entire Food & Beverage operation on the service side – Restaurants, Meetings & Banquets, Room Service, occasional outside catering events and Kitchen
• Be responsible for managing food costs, upholding menu standards, and controlling inventory.
• Control and monitor the quality and presentation of all food & beverage
• Be responsible to kitchen and service daily operations.
• Prepare the annual food and beverage budget and monthly forecast for food and beverage needs and expenses along with performing functions including scheduling, evaluating, and training staff.
• Propose ideas and creativity to improve Revenue generation in line with the hotel’s positioning and through this the profitability of the Food & Beverage as well as through good cost management
• Lead and train kitchen and service team to deliver 5- star- service standard.
• Motivate the whole team to provide exceptional customer service and to increase the customer satisfaction in all areas of the Food and Beverage offer.
• Offer clients a highly personalised service by transforming every detail into a unique moment of pure comfort and elegance
• Create and nurture a relationship with guests.