Get to know the Role:
This role is to monitor the deduction performance, control drivers overdue, doing collection process including repossession process, handling all drivers issue related to payment.
The day-to-day activities:
- Handle drivers' operasional, including drivers performance
- Handle the problem issue from drivers, especially related in weekly payment
- Make relationship with the drivers, listening to their input and give drivers evaluation
- Make sure the drivers pay the installment on time
- Make sure no fraud from drivers through good relationship and well communication with drivers
- Check the units existency, including phisycal survey to the drivers and check through system
- Manage the database for units Gold and accessories
- Help DLR Coordinator and Program Specialist to handling the Gold drivers
The must haves:
- Candidate must posses min. Diploma Degree in any major
- 2+ years related working experience in Car Rental, Taxi or Fleet Management company
- Have a driving license (SIM A)
- Experience in the collection and repossesion related
- Experience in the managing people
- Creative and willingness to challenge the status quo
- Ability to work in a fast‐paced, dynamic environment and deal effectively with conflicting priorities and change
- Strong customer focus & attention to detail
- Strong quantitative abilities and intuition, exceptional analytical skills
- Excellent communication skills and collection skills
