Executive, Strategic Supply – Sourcing & Onboarding

Get to know our Team:

• At Strategic Supply team, creating and maintaining a sustainable fleet of long term drivers in Grabcar platform is our top priority. We are working with automotive car finance companies and automotive dealers to offer promotional packages for GrabCar drivers. Source for exclusive privilege of car rental package for drivers. In return, the drivers will work closely with GRAB and support GRAB’s events or marketing promotions.

Get to know the Role:

• Sourcing of new prospect to car rental platform.
• Explains the rental packages to Grabcar drivers and complete all the necessary documentations.
• Work closely with automotive car finance companies & automotive dealers to offer promotional packages to Grabcar platform.

The day-to-day activities:

• Responsible on sourcing candidates for car rental or finance program from multiple source: e.g. drivers who don’t have their own cars, taxi drivers, rental car drivers, etc.
• Responsible to explain details of car rental or finance program for GrabCar platform to candidates.
• Arrange with driver on documentation execution.
• Submit applications for credit checks.
• Work closely with teammates, rental companies or automotive dealers for the process of car check-in & -out.
• Attend to queries pertaining to car rental or finance program and update driver on status of application.
• Achieve and report on KPIs and milestones periodically to team leader.
• Performs any other duties as assigned on ad-hoc basis.
• Work closely with teammates to achieve the team KPI and departmental goals.
• Build & maintain relationship with the drivers, listening to their needs and offer the right program to drivers.
• Handle the problems or issues from drivers, specially related to car rental enquiries, program details etc.

The must haves:

• Basic degree/ undergraduate (preferred) or diploma.
• Microsoft excel skills.
• Relevant working experience, highly preferable.
• Experience in automotive industry or auto finance such as loan, lease, etc. highly preferable.
• Result oriented mindset.
• Ability to work in a fast-paced, dynamic environment and deal effectively with conflicting priorities and change.
• Strong customer focus and attention to detail.
• Excellent communication skill.
• Passion about the social mission and making a positive impact in emerging markets.
• Local language proficiency is a must.
• Can thrive in a startup environment.