Executive, Strategic Supply – Admin & Analytics

Get to know our Team:

• At Strategic Supply team, creating and maintaining a sustainable fleet of long term drivers in Grabcar platform is our top priority.
• We are working with automotive car finance companies and automotive dealers to offer promotional packages for GrabCar drivers.
• Source for exclusive privilege of car rental package for drivers.
• In return, the drivers will work closely with GRAB and support GRAB’s events or marketing promotions.

Get to know the Role:

• Analyse trends and results of each channel on a periodic basis, identifying root cause of non-performance and providing recommendations on how to boost performance.
• Motivate team members to achieve goals and targets set for them.
• Manage and actively monitor Grab service offerings (eg. GrabCar, GrabBike) Recruitment channels, including online (digital ads, job postings) and offline initiatives

The day-to-day activities:

• Arrange leads for CTOS & background checks.
• Assess & evaluate CTOS & background check reports
• Complete checklist & sign-off before car delivery
• Conduct car delivery session
• Data input/update in Gamma& Zoho- Driver's creation / update
• Document management – Document upload, storage of IC, DL, Consent forms, cover notes etc.
• Arrange insurance, road tax renewal & update in systems (Gamma/Zoho)
• Rental deduction & liaison with Finance dept for payment to vendors
• Cash out to drivers in Project Gold group
• Prepare weekly & monthly driver performance monitoring report

The must haves:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 5 year(s) of working experience in the related field is required for this position.
• Preferably Senior Executives specializing in Customer Service or equivalent.
• Full-Time position(s) available.