Nhà Tuyển Dụng: Đăng Tuyển Dụng | Tìm Hồ Sơ

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English Center Manager (urgent)

Mô tả công việc

Operations management:

  • Manage all activities and operations of the center to balance cost, benefits, Profit &Loss and approved budget.
  • Work with Academic Team and Sales team, Customer Service team to make sure the quality, center efficiency and teacher efficiency and Sales Team to meet the growth rate.
  • Lead the sales team assuring they achieve set sales targets.
  • Responsible for overall look and appearance of campus ensuring that it is consistently warm, welcoming, tidy and clean to enhance customer’s experience.
  • Create and submit timely and accurate reports that track and monitor all center KPIs.
  • Ensure that student satisfaction and learning levels exceed expected benchmarks.
  • Provide everyday management and support to Center staff.
  • Manage center results: Sales targets, Service and didactic levels of quality.
  • Motivate and coach center staff to provide excellent results and service
  • Identify areas of improvement and implement changes.
  • Ensure that Center operates according to Standards and Procedures
  • Assure optimum number of staffing and effective rostering.
  • Manage the Center P&L and ensuring a good ROI on all people and physical resources.
  • Assure consistent levels of student and staff satisfaction.
  • Plan and forecast budget
  • Provide timely and accurate reports to the Chancellor.

Other tasks assigned by supervisor.

Yêu cầu công việc

  • At least 3-year experience in similar field.
  • Ability to keep clear and accurate records and reports;
  • Effective planning and implementation skills
  • People management skills
  • Excellent Communication and time management skills
  • Ability to work under pressure and in a fast changing and growing environment
  • Entrepreneurial and disciplined.
  • Strong problem solving skills
  • Ability to prioritize jobs and multi-task according to requirements
  • Bilingual skills in both Vietnamese and English

Phúc lợi

Bảo hiểm theo quy định, Thưởng, Đào tạo, Tăng lương, Chế độ nghỉ phép