Engineer, Network

Insurance, Health checkup, Training & Development, Salary review, Allowances, Employee Shuttle Service, Annual Leave, Sport Club

Duties may include but not limited to:

• Troubleshoot and resolve complex 2nd level network related problems, coordinate resources where necessary and serve as escalation point to 1st level operational teams
• Respond to and resolve network issues within the timeframe of severity level agreements
• Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the production environment
• Take initiative to proactively discover potential network impacts
• Deploy and document changes in accordance with problem and change management process
• Communicate to both technical and non-technical audiences, resolution and root cause resulting from the outage or service interruption
• Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity
• Perform on-going management of network installation and upgrade projects and maintain deployment schedules
• Continually review the network and practices looking for opportunities to enhance network functionality, performance and reliability
• Prepare network equipment for deployment by loading appropriate software and configuration setting according to pre-engineered design templates
• Assemble required equipment, cables, adapters, etc. and arrange delivery to site for installation
• Contribute to the development of network documentation, including diagrams, standards, specifications and operating procedures
• Provide ongoing troubleshooting, support, and maintenance of network and systems, including 24/7 on call coverage as required.