E-commerce Strategic Planning Manager

About the Role

We are looking for a Strategic Planning Manager to lead the end-to-end business planning and growth strategy for Teecom’s multi-brand e-commerce ecosystem (Amazon multi-marketplace, TikTok Shop, Walmart, Shopify).

This role plays a critical strategic function, partnering directly with the CCO and Executive Leadership Team, and driving the company’s annual plan, 3-year growth roadmap, forecasting framework, and cross-functional alignment.

If you are passionate about strategy, data, and driving business outcomes — this is the role for you.

Key Responsibilities

Strategic Planning & Growth Roadmap

• Develop and own the Annual Operating Plan and 3-Year Strategic Growth Roadmap for all brands and channels.
• Build strategic scenarios (Base / Conservative / Aggressive) and evaluate risks & opportunities.
• Recommend resource allocation strategies for marketing budget, product roadmap, and inventory capacity.

Forecasting & Financial Modeling

• Build and maintain driver-based forecast models (Traffic → CR → AOV → Sales → CM2).
• Lead monthly Plan vs Actual performance reviews and identify root causes of variances.
• Work with Finance to build and track brand/category-level P&L.

Business Performance Management

• Conduct deep-dive performance analysis: Revenue, Profitability, TACOS, ROI, Refund Rate, Inventory Health.
• Prepare and lead Monthly Business Review and Quarterly Strategy Review with the executive team.
• Provide strategic insights and data-driven recommendations for growth and efficiency.

Cross-functional Leadership

• Align Product, Marketing, Supply Chain, Finance, Creative, and BI teams around unified planning assumptions.
• Ensure execution teams operate on the correct strategic priorities and timelines.
• Support strategic initiatives: market expansion, new product launches, cost optimization, and category growth.

System Building & Automation

• Establish Planning SOP, KPI definition, and data governance standards.
• Partner with BI to develop automated dashboards and forecasting systems.
• Improve planning accuracy and strengthen organizational planning capabilities.

Team Leadership

• Manage and mentor a team of Planning Assistants/Analysts.
• Build a strong analytical and planning culture across the organization.

Requirements

• 5+ years of experience in Strategic Planning, Business Planning, Finance, Commercial Analytics, or Category Strategy.
• Experience in E-commerce / Marketplace / FMCG / Tech / Aggregator preferred.
• Strong analytical skills; advanced proficiency in Excel and familiarity with Power BI / SQL / data modeling.
• Solid understanding of e-commerce KPIs: CR, CPC, AOV, TACOS, CM2, Inventory DOS.
• Strong business acumen and ability to translate data into actionable strategy.
• Excellent communication and storytelling ability when presenting to senior leadership.
• Ability to lead cross-functional initiatives and manage multiple priorities.

Salary and Bonuses

• Competitive salary,  plus a 13th-month salary and an annual profit-sharing bonus.
• Annual performance evaluation and salary adjustment.
• Monthly attendance bonus of 300,000-500,000 VND.
• Longevity bonuses.
• Working hours: Monday to Friday, 8:30 AM – 6:00 PM (with a 1.5-hour lunch break). Saturday mornings may be required, with the option to work remotely or at the office, depending on the workload.

Allowances

• Insurance coverage starting upon official employment.
• Premium PVI Health Insurance covering both employees and family members.
• Laptop provided from the first day of work and free parking.
• Comprehensive wellness support with an annual budget of 5 million VND/year.
• 16 annual leave days + extra seniority leave.
• 03 WFH days/month.
• Learning & Development fund up to 20 million VND/year.
• Annual health check-up valued at 1.5-2 million VND per employee.
• Annual leave and other holidays as per regulations.
• Annual team-building activities to enhance team spirit.
• Internal engagement activities: Friday events, Year-End Party, Mid-Autumn Festival, Women’s Day (Oct 20, Mar 8), Men’s Day (Apr 6), etc.

Capacity Development

• Orientation training and a “Buddy” to support you throughout the probation.
• Opportunities for personal and professional development through regular training activities focused on enhancing professional and soft skills.

Working Environment

• Focus on goal orientation, initiative, and responsibility in work.
• Promote kindness through harmonious and honest communication.
• Encourage kind words through listening, positive feedback, and constructive criticism.
• Foster kind actions by supporting teammates and expressing gratitude for the assistance of coworkers.

Founded in October 2020, Teecom is a leading company in the field of cross-border e-commerce, specializing in personalized gifts for the UK and EU markets.  

Vision: Create a global E-commerce ecosystem worth $100 million by 2027. 

Mision: Establish a collective that helps individuals achieve their full potential through e-commerce. 

Core Values: 

• Focus on objectives. 

• Responsibility. 

• Proactivity. 

• Kindness. 

• Age: Unlimited
• Job type: Permanent